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EPG
Guide data problems, XMLTV and playlist matching, time-offset fixes, and TiviMate EPG recovery paths.
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Troubleshoot and fix
Start here when something fails, stalls, or behaves differently than expected.
If your TiviMate EPG (Electronic Program Guide) source URL isn’t working, it means the app cannot load the program schedule data from that link. This prevents you from seeing the channel lineup and show times inside TiviMate.
If your Electronic Program Guide (EPG) in TiviMate shows program times incorrectly, the root cause is often a wrong EPG time offset setting.
If you notice that the channel program guide (Extended Program Guide, or EPG) in TiviMate shows incorrect times — for example, programs starting an hour early or late — this usually indicates a misaligned EPG time offset.
If your TiviMate electronic program guide (EPG) source URL is not working, it means the app cannot download or parse the program data needed to display TV schedules.
If you notice that the electronic program guide (EPG) times in TiviMate are misaligned—for example, shows appear to start early or late compared to the actual broadcast schedule—this is usually caused by the EPG time offset setting not.
If you see missing or blank channel logos in TiviMate, it's typically due to issues with your IPTV playlist or the Electronic Program Guide (EPG) data. These logos are linked to metadata provided by your IPTV source and managed by the app.
If you're using TiviMate for IPTV and notice that the Electronic Program Guide (EPG) shows incorrect times—programs appearing early or late—this means the EPG time offset is wrong.
If the electronic program guide (EPG) in your TiviMate app shows the wrong time for TV programs, it means the EPG time offset is set incorrectly.
If you notice that channel logos are missing in your TiviMate app, the first step is to check whether your playlist supports logos and if TiviMate has loaded them correctly.
If the program guide in your TiviMate app shows TV schedules that don't match your local time—like shows starting too early or too late—then your Electronic Program Guide (EPG) time offset is incorrect.
If you notice that channel logos are missing in your TiviMate IPTV app, the issue usually stems from how your playlist or Electronic Program Guide (EPG) handles logo metadata.
When your program guide on TiviMate shows wrong times—for instance, programs starting hours earlier or later than they actually air—it's often due to an incorrect EPG (Electronic Program Guide) time offset setting.
When the Electronic Program Guide (EPG) times in your TiviMate IPTV player don’t align with actual broadcasts, the program schedule appears offset — showing start times earlier or later than they actually occur.
If the program guide (EPG) in your TiviMate app shows incorrect times—programs starting earlier or later than the actual broadcast—the cause is usually an inaccurate EPG time offset.
If your TiviMate app is failing to load or update the Electronic Program Guide (EPG) despite using a known EPG source URL, this article addresses the reasons behind this issue and practical steps to resolve it.
Compare options
Useful when you are choosing a format, workflow, device, or connection path.
If you’re using IPTV services, you’ve likely encountered M3U playlists, a common method to organize streaming channels. However, Xtream Codes — an API-based IPTV login format — often outperforms M3U playlists in specific scenarios.
When choosing an IPTV setup, understanding how your playlist format handles Electronic Program Guide (EPG) data and content updates is crucial.