Topic hub

EPG

Guide data problems, XMLTV and playlist matching, time-offset fixes, and TiviMate EPG recovery paths.

Best next questions

Is the guide source missing, mismatched, stale, or offset by time zone?
What should you check first when channels load but guide data does not?
Which playlist format handles guide updates more cleanly over time?

Start here

Start here

These guides do the quickest job of orienting you before you branch into narrower troubleshooting or comparison pages.

Troubleshoot and fix

Start here when something fails, stalls, or behaves differently than expected.

TiviMate app showing EPG time offset settings on screen

If the electronic program guide (EPG) in your TiviMate app shows the wrong time for TV programs, it means the EPG time offset is set incorrectly.

Portrait headshot of Marcus Bell
Marcus Bell
TiviMate IPTV app displaying channel logos on Android TV

If you notice that channel logos are missing in your TiviMate app, the first step is to check whether your playlist supports logos and if TiviMate has loaded them correctly.

Portrait headshot of Jonah Reeves
Jonah Reeves
TiviMate app showing Electronic Program Guide with time offset adjustment

If the program guide in your TiviMate app shows TV schedules that don't match your local time—like shows starting too early or too late—then your Electronic Program Guide (EPG) time offset is incorrect.

Portrait headshot of Jonah Reeves
Jonah Reeves
TiviMate IPTV app showing channel logos on Android TV

If you notice that channel logos are missing in your TiviMate IPTV app, the issue usually stems from how your playlist or Electronic Program Guide (EPG) handles logo metadata.

Portrait headshot of Jonah Reeves
Jonah Reeves
Illustration of a TV screen with a mismatched program guide clock, symbolizing EPG time offset issues in an IPTV app

When your program guide on TiviMate shows wrong times—for instance, programs starting hours earlier or later than they actually air—it's often due to an incorrect EPG (Electronic Program Guide) time offset setting.

Portrait headshot of Jonah Reeves
Jonah Reeves
Illustration of a digital TV guide with a clock and settings gear icon

When the Electronic Program Guide (EPG) times in your TiviMate IPTV player don’t align with actual broadcasts, the program schedule appears offset — showing start times earlier or later than they actually occur.

Portrait headshot of Elena Navarro
Elena Navarro
Illustration of TiviMate IPTV interface with digital clock and program guide, in dark blue theme

If the program guide (EPG) in your TiviMate app shows incorrect times—programs starting earlier or later than the actual broadcast—the cause is usually an inaccurate EPG time offset.

Portrait headshot of Elena Navarro
Elena Navarro
Illustration of a TV screen displaying IPTV EPG with a broken URL symbol overlay

If your TiviMate app is failing to load or update the Electronic Program Guide (EPG) despite using a known EPG source URL, this article addresses the reasons behind this issue and practical steps to resolve it.

Portrait headshot of Priya Desai
Priya Desai

Compare options

Useful when you are choosing a format, workflow, device, or connection path.

Comparison of M3U Plus and Xtream Codes IPTV formats showing EPG integration and update processes

When choosing an IPTV setup, understanding how your playlist format handles Electronic Program Guide (EPG) data and content updates is crucial.

Portrait headshot of Priya Desai
Priya Desai