Troubleshooting

If you open TiviMate and notice that your IPTV playlist loads correctly but the Electronic Program Guide (EPG) data is missing or not showing, this indicates a disconnect between your channel list and the program guide data.

If your TiviMate app is failing to load or update the Electronic Program Guide (EPG) despite using a known EPG source URL, this article addresses the reasons behind this issue and practical steps to resolve it.

If you've encountered an "Xtream Codes authorization failed" error in the TiviMate app, it means the app cannot successfully verify your IPTV service login credentials against the IPTV provider's server.

When the Electronic Program Guide (EPG) fails to load in the TiviMate app, it means that the schedule and program information for your IPTV channels are not appearing.

When you encounter "Xtream Codes login failed" errors, it means your IPTV client cannot successfully authenticate your credentials with the Xtream Codes server.

When deciding how to access IPTV channels, two common formats you may encounter are M3U playlists and Xtream Codes portals. While both serve as methods to deliver IPTV content, they function quite differently, affecting how users set up.

If you encounter an error saying "username password incorrect" when logging into Xtream Codes, it means the credentials provided do not authenticate successfully with the server.